Buenos Aires Metropolitan Airport FAQs

Answers to frequently asked questions asked by passengers

How and where can I perform the PCR test for Covid-19?

The test take is done from Monday to Sunday – inclusive holidays – according to flight schedules and without prior shift. Samples are obtained using two different techniques: the RT PCR with a value of $6000, the result of which is available within two hours of the performance and/or the Antigen PCR test, at a cost of $4000, with a result ready within 15 minutes of taking the sample.

The study with the information about your test will be sent to you by Whatsapp or by mail, in Spanish or English, according to your preference. If you take the test to be able to travel, we recommend attending more than 5 hours before the flight to get the results on time.

To do this you can approach the pre-check in area of Hall A of Departures.

What is the most economical way to get to Palermo or downtown Buenos Aires?

The urban bus is the budget option of transportation to reach or leave the Jorge Newbery Metropolitan Airport. Bus lines 160 and 37 run to Plaza Italia (Palermo district) and Lanus among other destinations. Bus lines 45 and 33 run to Retiro, Microcentro (downtown), La Boca, among other areas. The stops are in front of sectors A and B, on Avenida Rafael Obligado. Learn more

Where to wait for Uber or Cabify?

Passengers must wait for Uber or Cabify at the Parking Sur exit (near departures of all domestic flights). Due to the inconveniences recorded with taxis, you may be limited to ordering an Uber within the airport. In this case you can type in the application “Tierra Santa” or “JetPaq” (on Costanera Avenue) as a pick up location, which is the closest point to the airport. Or just exit the terminal towards the Avenue and walk about 100 meters and make the request.

Is it possible to get a SIM card at the airport?

There is a store of Personal (one of the cell phone providers company) on the ground floor of the domestic arrivals hall, right in the food court area. There you can buy a “chip” (SIM) from this company.

How to get from Aeroparque to Ezeiza Airport?

Manuel Tienda Leon has a shuttle service departing from Aeroparque (AEP) to Ezeiza Airport every 30 minutes (from 10am to 6pm) and every 1 hour the rest of the day. Ticket can be purchased in the public hall of the A1 and A2 landings. Learn more

Is it open 24 hours?

Jorge Newbery Metropolitan Airport is open 24 hours a day. Some cafes are open at night, such as Havanna Café and Starbucks, as well as Mc Donald’s and the 25-hour Open convenience store.

How to process the passport Express?

Jorge Newbery metropolitan airport has the Express Passport service for passengers with Argentine citizenship. You can process it instantly and in just 2 hours you will have your passport. You must go with your Argentinian ID to the Domestic Arrivals hall (A2). Opening hours: every day (including holidays) from 6 am to 10 pm. The cost of the procedure is U$200 + AR$ 1500 (Credit card payment only).

What to do in case of loss of valuables or luggage?

In case of loss of documentation or belongings within the terminal building or in parking areas, you should contact the Airport Security Police (PSA) for the Lost and Found Area, Office in Sector C, Monday to Friday from 9 am to 1pm. Tel (+54 11) 4514-1621 – uoaer@psa.gov.ar – tel (+54 11) 4514-1541 – *777. If your baggage or personal belongings were lost during the trip, you should contact your airline.

Is there a luggage storage service?

At this time the Aeroparque does not have luggage storage service. Alternatively, Luggage Storage BA provides baggage care services. Its warehouse is located in the Palermo district, near the airport, and provides a shuttle service.

How much does it cost to park at the airport

The most economical parking is the parking of Sarmiento (Uncovered) (AR$80 pesos per hour and AR$400 the daily parking). Vacancies are subject to availability as reservations cannot be made. Learn more

Are there banking services in Aeroparque?

There are Hsbc ATMs on the top floor of the public area and a Banco Nacion branch on the ground floor, public hall, domestic boarding area.

Are there pharmacies?

In the Public hall there is a Farmacity open daily from 7am to 11pm.