Buenos Aires Metropolitan Airport FAQs

Answers to frequently asked questions asked by passengers

What is the situation of regional flights?

With the gradual reopening of the entry of residents and natives of neighboring countries, the entry quota to the country between October 4 and 10 is increased to 21,000 places per week. Likewise, free entry of people to the terminals is allowed.

Meanwhile, as from October 19, the weekly entry quota will be eliminated.

The measure also implies the elimination of the antigen test upon arrival, without this implying the elimination of the need for the PCR test prior to boarding, nor the PCR test carried out between day 5 and 7 after arrival.

Requirements for foreigners as from November.

Foreigners arriving in the country as tourists must “have completed the complete vaccination scheme at least 14 days prior to their entry”, which must be recorded “in the affidavit required by the National Direction of Migration”.

In addition, these persons will have to have a “negative PCR test at origin performed within 72 hours prior” to their arrival and another one “between the fifth and seventh day” after landing.

Vaccinated persons with a complete vaccination schedule and tested negative will be exempted from quarantine, while those who test positive will have to “remain isolated in the provincial facilities provided for that purpose for a period of 10 days, or whichever is longer, as defined by the province in its protocol”.

Meanwhile, minors who have not completed the vaccination scheme, but who are in the company of adults who do comply with this condition, will be able to enter the national territory. They will have to undergo quarantine and a test on the seventh day to be able to circulate freely.

All travelers must obtain the Certificate of Circulation, to travel to and from Aeroparque. The Affidavit must be completed at: ddjj.migraciones.gob.ar/app/ within 48hs prior to the trip, and present at check-in, the voucher you received in your mail at the end of the declaration.

For further details on the circulation within the country, as well as for the entry or exit of the country CLICK HERE.

What is the most economical way to get to Palermo or downtown Buenos Aires?

The urban bus is the budget option of transportation to reach or leave the Jorge Newbery Metropolitan Airport. Bus lines 160 and 37 run to Plaza Italia (Palermo district) and Lanus among other destinations. Bus lines 45 and 33 run to Retiro, Microcentro (downtown), La Boca, among other areas. The stops are in front of sectors A and B, on Avenida Rafael Obligado. Learn more

Where to wait for Uber or Cabify?

Passengers must wait for Uber or Cabify at the Parking Sur exit (near departures of all domestic flights). Due to the inconveniences recorded with taxis, you may be limited to ordering an Uber within the airport. In this case you can type in the application “Tierra Santa” or “JetPaq” (on Costanera Avenue) as a pick up location, which is the closest point to the airport. Or just exit the terminal towards the Avenue and walk about 100 meters and make the request.

Is it possible to get a SIM card at the airport?

There is a store of Personal (one of the cell phone providers company) on the ground floor of the domestic arrivals hall, right in the food court area. There you can buy a “chip” (SIM) from this company.

How to get from Aeroparque to Ezeiza Airport?

Manuel Tienda Leon has a shuttle service departing from Aeroparque (AEP) to Ezeiza Airport every 30 minutes (from 10am to 6pm) and every 1 hour the rest of the day. Ticket can be purchased in the public hall of the A1 and A2 landings. Learn more

Is it open 24 hours?

Jorge Newbery Metropolitan Airport is open 24 hours a day. Some cafes are open at night, such as Havanna Café and Starbucks, as well as Mc Donald’s and the 25-hour Open convenience store.

How to process the passport Express?

Jorge Newbery metropolitan airport has the Express Passport service for passengers with Argentine citizenship. You can process it instantly and in just 2 hours you will have your passport. You must go with your Argentinian ID to the Domestic Arrivals hall (A2). Opening hours: every day (including holidays) from 6 am to 10 pm. The cost of the procedure is U$200 + AR$ 1500 (Credit card payment only).

What to do in case of loss of valuables or luggage?

In case of loss of documentation or belongings within the terminal building or in parking areas, you should contact the Airport Security Police (PSA) for the Lost and Found Area, Office in Sector C, Monday to Friday from 9 am to 1pm. Tel (+54 11) 4514-1621 – uoaer@psa.gov.ar – tel (+54 11) 4514-1541 – *777. If your baggage or personal belongings were lost during the trip, you should contact your airline.

Is there a luggage storage service?

At this time the Aeroparque does not have luggage storage service. Alternatively, Luggage Storage BA provides baggage care services. Its warehouse is located in the Palermo district, near the airport, and provides a shuttle service.

How much does it cost to park at the airport

The most economical parking is the parking of Sarmiento (Uncovered) (AR$80 pesos per hour and AR$400 the daily parking). Vacancies are subject to availability as reservations cannot be made. Learn more

Are there banking services in Aeroparque?

There are Hsbc ATMs on the top floor of the public area and a Banco Nacion branch on the ground floor, public hall, domestic boarding area.

Are there pharmacies?

In the Public hall there is a Farmacity open daily from 7am to 11pm.