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Manuel Tienda León Shuttle Service
The Tienda León shuttle service is one of the most visible options for transfers from Aeroparque. However, according to what is expressed on platforms like Google Reviews, Yelp, and others, travelers' experiences reveal a service of strong contrasts, where quality can vary significantly. For many, it is an efficient solution, while for others, it has been a source of inconvenience.
Frequently Asked Questions about Tienda León
- Is the service punctual? Punctuality is uncertain. While a significant group of users values the accuracy of its schedules, another equally significant group reports delays of more than 30 minutes without notice, which can be a risk for connecting flights.
- What is the condition of the vehicles? The quality is inconsistent. There are reports of modern and clean buses, but also serious complaints about units with poor hygiene, unpleasant odors, and restrooms in poor condition.
- What is customer service like? It is one of its most variable points. There are reviews that highlight the friendliness of the staff, but also many complaints about poor attitude and discourteous treatment from employees and supervisors.
- Is the Obelisco Terminal practical? It has its pros and cons. On the plus side: its location is very central, ideal for getting around the city. On the downside: its underground design and limited access make it very impractical for travelers with luggage.
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Critical Points to Keep in Mind
- Marked inconsistency in the service. The quality of the trip you will receive is unpredictable. The experience can be excellent or poor on the same day, as there does not seem to be a guaranteed quality standard.
- Reports on staff treatment. Although there are friendly staff, there are recurring complaints about employees with unhelpful or downright discourteous attitudes, which has negatively affected the experience of many travelers.
- Complaints about cleanliness. Several users have pointed out hygiene problems in some units, describing a state of cleanliness that does not correspond to that of a professional transport service.
- The practicality of the Obelisco Terminal. While its location is an advantage, keep in mind the logistical difficulties if you are traveling with several suitcases or have reduced mobility.
Service Analysis: Pros and Cons
User Experience: The opinions about Tienda León paint a service with two very defined faces. To make an informed decision, it is useful to analyze the positive and negative points that passengers mention most frequently.
Positive Aspects (What usually works well)
- Punctuality and Reliability (for many): A large number of travelers repeatedly choose it because they consider it a safe and precise service in its schedules, ideal for connections between airports.
- Comfort of the Vehicles: In general, the comfort and cleanliness of many of its units are valued, especially the newer buses.
- Door-to-Door Service: This modality is highly appreciated for its convenience, especially for tourists or people traveling with a lot of luggage.
Aspects to Improve (The risks to consider)
- Unexpected Delays: Despite its reputation for punctuality, there are numerous complaints of significant delays that have complicated travelers' plans.
- Quality of Service: This is the most criticized point. The experience can be ruined by the unfriendly treatment or poor attitude of some of the ground staff or drivers.
- Cleanliness Issues: Reports of dirty units with bad odors, although not all of them, are frequent enough to be a risk to consider.
Service Details, Fares, and Contact
Sales points
Sector A1 > Arrivals > Ground Floor > Public Area
Sector A2 > Arrivals > Ground Floor > Public Area
Contact
0 810 888 5366
+54 11 4314 3636 / 4315 5151
WhatsApp +54 9 11 5450 9599 (available 24/7)
URL: www.tiendaleon.com
*One-way fares:
From Aeroparque to Ezeiza or vice versa: AR$11,000
From Aeroparque to Obelisco Terminal or vice versa: AR$4,200
Other destinations
- Mar del Plata: AR$68,000
- Rosario: AR$60,000
- Santa Fe: AR$99,000
- San Nicolás: AR$57,000
*Last updated: July 21, 2025. Subject to change without prior notice.
Upon arriving at Aeroparque Jorge Newbery, go to the sales counter to authorize your trip.
The fare includes up to two suitcases of 23 kg and one carry-on bag per passenger. It is recommended to arrive 15 minutes before departure.
Aeroparque - Obelisco Terminal
The service connects Aeroparque with the Obelisco Terminal, located in the underground van terminal on Avenida 9 de Julio, near the Obelisco. While the location is ideal for its proximity to the center of Buenos Aires, its access can be impractical with luggage. The journey takes approximately 30 minutes (depending on traffic).
Schedules
- From Aeroparque: First service at 7:15 am, then every 45 minutes until 11:00 pm.
Aeroparque - Ezeiza
The company also offers transfers between Aeroparque and Ministro Pistarini International Airport (Ezeiza). The estimated travel time is 1 hour and 20 minutes, depending on the schedule.
Schedules
- From Aeroparque: Buses every 45 minutes from 7:15 am to 11:00 pm, with additional services at 12:30 am and 1:30 am.
- From Ezeiza (EZE): First service at 4:00 am, then every 45-60 minutes until 11:15 pm, with an extra departure at 12:00 am.
Smart Traveler's Handbook
- Book in advance:
Secure your spot at the desired time, especially during high season or high-demand hours. - Check fares and compare options:
Compare the prices of Tienda León with alternatives such as official taxis, Uber, or other door-to-door services to choose the best option according to your budget and needs. - Arrive at the counter with time to spare:
If you need to handle paperwork or buy your ticket at the airport, arrive early to avoid delays. - Take advantage of the door-to-door service:
This option is especially useful if you are traveling with bulky luggage or if you are looking for greater comfort, but always confirm the pickup details.