Non Official. Those visitors wishing to reach the official website should visit Aeropuertos Argentina
Tips and Precautions for Traveling through Aeroparque
Traveling through Aeroparque can be a smooth experience or an obstacle course. The difference often lies in preparation. This guide consolidates the most important tips and precautions, updated with the real experience of hundreds of travelers, so you can navigate the airport with as little stress as possible.
Key Questions and Answers
- What is the biggest risk to my luggage? Theft of belongings from checked bags. It is the most serious and recurring complaint. Never leave valuables in the luggage that goes into the hold.
- What is the safest way to leave the airport? Using the official taxis with the QR ticket system. Apps like Uber or Cabify are very problematic due to poor internet connection and the lack of a clear meeting point.
- Is arriving 2-3 hours early enough? It is the absolute minimum. Given the unpredictable lines at security and check-in, many experienced travelers recommend adding an extra hour to that recommendation to be safe.
- Is it easy to get wheelchair assistance? No. The airport does not provide wheelchairs; they depend on each airline and are scarce. You must request it at least 48 hours in advance from your airline and even then, be prepared for possible delays.
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Critical Precautions Handbook
- Protect your checked baggage as if it were gold. The evidence from reviews is overwhelming. Suitcases are opened. Wrap your luggage, use locks, and above all, never check money, electronics, or valuable items.
- Do not rely on ride-sharing apps upon arrival. Poor internet signal and the lack of a meeting point make ordering an Uber a source of frustration. Have official taxis with QR as your Plan A.
- Time is your greatest ally. The traffic to get there, the lines to check in, the slow security checks... all are unpredictable factors. Arriving with extra time is the best insurance against stress.
- Special assistance is not automatic. Any special need (reduced mobility, ASD, etc.) requires prior coordination with your airline. Do not wait until you get to the airport to manage it.
Before Arriving at the Airport
- Check Travel Requirements: Verify that you have all the necessary documentation (passport, ID, visas). If you have an emergency, Aeroparque has an Instant Passport service, although it is a last resort.
- Plan Your Transportation to the Airport:
- Economical but limited option: The buses are cheap, but only viable if you are traveling with very little luggage.
- Safe but planned option: Remises or apps require coordination, especially for the meeting point.
- Evaluate Parking: If you are going in your vehicle, keep in mind that the parking is expensive and its availability during peak hours is a problem. If it is a long stay, book in options like Costa Salguero.
Inside the Airport
- Keep Your Belongings Safe: Never lose sight of your valuables, especially in crowded areas. Security in public areas depends on you.
- Take Advantage of the Services (with reservations):
- Charging stations exist, but they are scarce and in high demand. Bring a power bank.
- The gastronomic offer is varied, but the prices are high and the quality is inconsistent.
- The VIP lounges are an option to rest, but they are usually overcrowded and have restrictive access policies.
- For Families and Special Passengers:
- With children: Ask for the free baby strollers and look for the recreation areas to make the wait more pleasant.
- Reduced Mobility: Remember that assistance is coordinated with the airline, not with the airport directly.
Upon Arrival and Collecting Your Luggage
- Identify Your Luggage Quickly: Use tags or colored ribbons to recognize your suitcase from a distance and prevent someone from taking it by mistake.
- Check Your Suitcase Immediately: Before leaving the secure area, inspect your luggage for damage or signs of having been opened. If something is wrong, complain to your airline on the spot.
- Keep Your Luggage Ticket Handy: It is your only proof in case your suitcase is lost or you need to make a claim.