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Flight Departures from Aeroparque (AEP)
The strategic location of Aeroparque Jorge Newbery, near the center of Buenos Aires, offers a comfortable and agile experience for those embarking on domestic and international flights. However, users highlight certain positive and negative aspects of the process, which can be useful for improving the experience.
Live Flight Status of Departures
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Quick Questions about Departures
- How early should I arrive? Although the official recommendation is 2-3 hours, travelers' experience suggests arriving with even more time. Security checks are an unpredictable bottleneck and can cause huge delays.
- Is the security check fast? Definitely not. It is the most criticized point of the airport. Travelers describe it as "a real lottery," with endless lines, only one scanner operating during peak hours, and a disorganization that causes a lot of stress.
- Is my checked baggage safe? This is a very sensitive issue. There are recurrent and serious reports of theft from checked bags. The unanimous recommendation is not to leave valuables and to use extra protection measures (film, locks).
- Will I find a place to sit and wait? Probably not. The lack of seating is a universal complaint. Many passengers end up waiting on the floor because rest areas have been replaced by commercial establishments.
- What is the boarding process like? Get ready for an "old-fashioned" experience. It is very common to be taken by bus to the plane, even on cold or rainy days, as there are not enough jet bridges for all flights.
- Is the atmosphere in the waiting area quiet? Not really. Travelers constantly complain about the suffocating heat (even in winter) and the "deafening" and repetitive announcements over the loudspeaker.
What to Expect from the Departure Process: The Harsh Reality
Boarding from Aeroparque can be an experience of contrasts. Its proximity to the city is an undeniable advantage, but the internal processes are often plagued with inefficiencies that are crucial to know to avoid a bad start to your trip.
Arrival and Access to the Airport
User Experience: While the proximity to the center is a plus, vehicular access is described as chaotic and stressful. Constant construction, poor signage, and the attitude of some traffic employees who rush drivers create a tense atmosphere from the first minute. If you come in your own vehicle, the renovated parking is a good option, although expensive.
Check-in and Security Checks
User Experience: This is where the biggest bottleneck of the airport is found. Although check-in can be agile, going through security and immigration is a nightmare for many. The lines are unpredictable and can be very long, with few scanners in operation. For international flights, the immigration area also suffers from a lack of staff, causing waits of more than an hour. Added to this is the serious and persistent complaint about theft from checked baggage, a shadow that generates mistrust and forces extreme precautions.
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Waiting Areas and Boarding Process
User Experience: The views of the river are pleasant, but the reality in the boarding area is different. The chronic lack of seating is the number one complaint, forcing people to wait on the floor. The environment is noisy due to the loudspeakers and the air conditioning is poor, creating stifling heat. For boarding, it is very likely that you will be transported by bus, an uncomfortable and inefficient practice. In the international area, the gates are very close together, which causes crowding and disorder between those arriving and those leaving.
Key Recommendations Before Flying
Arrive with time (REALLY)
If your flight is international, arrive at Aeroparque (AEP) at least 3 hours before, or a minimum of 2 hours if it is domestic. Given the unpredictability of the controls, it is better to take the precaution of leaving with enough extra time to not take risks.
Plan your access
If you are traveling by car, use TelePase to speed up entry and exit from the parking. Warn whoever is taking you that the passenger drop-off area is complicated and you are not allowed to stop for long.
Hotels at the airport or nearby
In case you have a very early morning flight and do not live in the Buenos Aires area, you can choose to spend the previous night in a hotel near the airport.
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Travel documentation
Do not forget your valid passport or travel document, reservation code or boarding pass (if you have already done the web check-in), travel insurance, your cell phone, etc.
Special passengers
If you have reduced mobility or are a passenger in a special situation (elderly, pregnant women, unaccompanied minors) coordinate with the airline at least 48 hours before the flight. If you are traveling with a pet, in addition to the airline, you should contact SENASA, the official body that facilitates the requirements for traveling with pets.
Baggage restrictions (and their security)
Check the baggage restrictions with your airline. VERY IMPORTANT: Due to reports of theft, DO NOT check ANYTHING of value. Consider wrapping your suitcase or using locks as an additional deterrent.
Declaration of electronic devices
If your flight is to another country, you are an Argentine resident and you are carrying new model technology items, such as cell phones, electronics, computers, you must declare them and thus avoid a possible import tax charge upon your return.
FAQs
For more information, check the frequently asked questions.