Manuel Tienda León Shuttle Service
Frequently Asked Questions about Tienda León
- Is the service punctual? Punctuality is uncertain. While a significant group of users values the precision of their schedules, another equally significant group reports delays of more than 30 minutes without notice, which can be a risk for connecting flights.
- What condition are the vehicles in? Quality is inconsistent. There are reports of modern and clean buses, but also serious complaints about units with poor hygiene, unpleasant odors, and bathrooms in poor condition.
- How is customer service? It's one of their most variable points. There are reviews highlighting the friendliness of the staff, but also many complaints about poor attitude and discourteous treatment from employees and supervisors.
- Is the Pellegrini Terminal practical? It has pros and cons. Pros: its location is very central, ideal for getting around the city. Cons: being located in the heart of the city, moving from or to there can take a little longer than expected during working hours.
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Critical Points to Keep in Mind
- Marked inconsistency in service. The quality of the trip you will receive is unpredictable. The experience can be excellent or deficient on the same day, as there doesn't seem to be a guaranteed quality standard.
- Reports about staff treatment. Although there are friendly staff members, there are recurring complaints about employees with unhelpful or directly discourteous attitudes, which has negatively affected the experience of many travelers.
- Complaints about cleanliness. Several users have pointed out hygiene issues in some units, describing a state of cleanliness that does not correspond to that of a professional transportation service.
- The practicality of the Pellegrini Terminal. Although its central location is an advantage, keep in mind the logistical difficulties if you are traveling with several suitcases or have reduced mobility.
Pros and cons of the Tienda León shuttle
Pros: many travelers choose it for punctuality and reliability, especially for connections between airports; the door-to-door service is highly valued for those traveling with bulky luggage; modern and comfortable buses on most units; central terminal (Pellegrini) with easy access to downtown.
Cons: unexpected delays reported frequently despite the reputation for punctuality; quality of service very variable depending on the employee; hygiene complaints on some units; one-hour frequency that can work against you if you miss a departure.
Service Analysis: Pros and Cons
User experience:
Opinions about Tienda León paint a service with two very defined sides. To make an informed decision, it is useful to analyze the positive and negative points that passengers mention most frequently.
Positive Aspects (What usually works well)
- Punctuality and Reliability (for many): a large number of travelers choose it repeatedly because they consider it a safe and precise service in terms of schedules, ideal for connections between airports.
- Vehicle Comfort: in general, the comfort and cleanliness of many of their units are valued, especially the newer buses.
- Door-to-Door Service: this modality is highly appreciated for its convenience, especially for tourists or people traveling with a lot of luggage.
Areas for Improvement (The risks to consider)
- Unexpected Delays: despite its reputation for punctuality, there are numerous complaints of significant delays that have complicated travelers' plans.
- Quality of Service: it is the most criticized point. The experience can be ruined by unfriendly treatment or poor attitude from ground staff or drivers.
- Cleanliness Issues: reports of dirty units with bad odors, although not the majority, are frequent enough to be a risk to consider.
Service Details, Rates, and Contact
Sales points
Sector A1 > Arrivals > Ground Floor > Public Area
Sector A2 > Arrivals > Ground Floor > Public Area
Contact
0 810 888 5366
+54 9 11 4516 7400
WhatsApp +54 9 11 5450 9599 (available every day 24 hours)
URL: www.tiendaleon.com
*Rates per trip:
From Aeroparque to Ezeiza or vice versa: AR$17,000
From Aeroparque to Pellegrini Terminal or vice versa: AR$7,500
Other destinations
- Mar del Plata: AR$80,000 (children 3-5 years AR$65,000)
- Rosario: AR$86,000 (children 3-5 years AR$71,000)
- Santa Fe: AR$142,000 (children 3-5 years AR$118,000)
- San Nicolás: AR$78,000 (children 3-5 years AR$65,000)
*Last updated: July 11, 2026. Subject to change without prior notice.
Upon arriving at Aeroparque Jorge Newbery, go to the sales counter to authorize your trip.
The fare includes up to two 23 kg suitcases and one carry-on bag per passenger. It is recommended to arrive 15 minutes before departure.
Aeroparque - Pellegrini Terminal
The service connects Aeroparque with Carlos Pellegrini Terminal, located on Carlos Pellegrini street, which is part of the great 9 de Julio Avenue, between Marcelo T. de Alvear and Paraguay streets — an ideal location as it is within downtown Buenos Aires. The journey takes approximately 25-30 minutes (depending on traffic).
Schedules
- From Aeroparque: first service at 6:15 am, then every 60 minutes until 10:30 pm.
Aeroparque - Ezeiza
The company also offers transfers between Aeroparque and Ministro Pistarini International Airport (Ezeiza). The estimated travel time is 1 hour and 20 minutes, depending on the time of day.
Schedules
- From Aeroparque: buses every 60 minutes from 6:15 am to 11:30 pm, with additional services at 12:45 am and 1:30 am.
- From Ezeiza (EZE): first service at 4:00 am, then every 60 minutes until 12:00 am.
Smart Traveler's Manual
- Book in advance:
Secure your spot at the desired time, especially during peak season or high-demand hours. - Check rates and compare options:
Compare Tienda León prices with alternatives such as official taxis or Uber/Cabify to choose the best option according to your budget and needs, especially if traveling in a group. - Arrive at the counter with time:
If you need to complete procedures or buy your ticket at the airport, arrive early to avoid delays. - Take advantage of the door-to-door service:
This option is especially useful if you are traveling with bulky luggage or if you are looking for greater comfort, but always confirm the pickup details.
